Rr99 believes gaming should be fun, not stressful. Enjoy your entertainment responsibly — rr99's tools and support are always here for you.
Responsible Gaming
Have fun, play within your limits,
Stay safe.
Rr99 is a trusted online gaming platform in Bangladesh where responsible gaming is not just a rule — it is at the heart of everything we do. We believe every member should enjoy gaming within their own means and time. Responsible gaming means you control the game, not the other way around.
Rr99 provides a range of effective tools to support responsible gaming. From deposit limits to temporary breaks and full self-exclusion — everything is right at your fingertips. Our support team is always on hand to help you through any concern.
Gaming addiction is a real issue and we take it seriously. At rr99, we are committed to protecting every member's mental well-being and financial safety. Responsible gaming matters not just for you, but for your family too.
Rr99 offers multiple effective tools to help you stay in control of your gaming — all completely free and available whenever you need them.
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To increase it, a 24-hour waiting period applies.
Manage your continuous gaming time. Once the set time is reached, rr99 will automatically alert you and encourage you to take a break.
Need a break? Set a cooling-off period of 1 day to 6 weeks. During this time, no gaming activity will be possible on your account.
For a long-term break, choose self-exclusion for anywhere from 6 months to 5 years. This will fully deactivate your account.
Decide in advance the maximum amount you are willing to lose within a set period. Once you reach that limit, rr99 will automatically stop your gaming session.
A pop-up notification will appear at set intervals so you can see how long you have been playing and how much you have won or lost.
Rr99's responsible gaming tools are simple to use. Just a few steps and you can set your own gaming limits.
Log in to your rr99 account and go to your dashboard.
Go to your profile settings and click on the "Responsible Gaming" option.
Choose whichever you need — deposit limit, session time, loss limit, or self-exclusion.
Enter your preferred amount or time limit and confirm. Limit reductions take effect immediately.
Once a limit is set, rr99 will send you a confirmation message. You will have a record of all changes made.
| Limit Type | Duration | Time to Take Effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate |
| Loss Limit | Daily / Weekly / Monthly | Immediate |
| Session Time Limit | Per Session | Immediate |
| Cooling-Off Period | 1 day – 6 weeks | Immediate |
| Self-Exclusion | 6 months – 5 years | Immediate |
| Reality Check | 15 minutes – 2 hours | Immediate |
Gaming addiction can develop gradually. If you recognize even one of the signs below, it may be time to seek help.
You are playing with money meant for essential expenses or placing bets using borrowed funds.
You are placing larger bets to try to recover money you have already lost.
Gaming is causing problems in your work, family, or social relationships.
You feel anxious, irritable, or uncomfortable when you are unable to play.
You are hiding how long and how much you play from family or friends.
Ask yourself the questions below. If you answer "Yes" to 2 or more, please get in touch with us.
Learn more about the steps rr99 has taken to promote responsible gaming.
Age verification is mandatory when registering at rr99. Users under 18 are not permitted to create an account. Additional documentation may be requested in cases where age is uncertain.
Our support team is specially trained in responsible gaming. They listen to members with care and sensitivity, and provide practical solutions.
Your full gaming history is available at any time. Time played, wins, and losses — all clearly visible and transparent.
Rr99's system automatically detects unusual gaming patterns and proactively reaches out to at-risk members to offer support.
No promotional emails are sent during self-exclusion. Your account will be fully inactive and reactivation is not straightforward.
If you are dealing with stress or anxiety alongside gaming issues, our support team can connect you with specialist organizations.
Join rr99 and enjoy the best entertainment in a safe gaming environment. Use our tools to stay in control of your gaming experience.